1. Introduction
Essay Writer AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered essay writing platform. Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing address and payment method details (processed securely through our payment provider)
- Content Data: Essay topics, prompts, and preferences you provide when using the Service
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and time spent on the Service
- Device Information: Browser type, operating system, device type, and screen resolution
- IP Address: Used for security, fraud prevention, and approximate location
- Cookies: See our Cookie Policy for details
3. How We Use Your Information
- Provide, operate, and maintain the Service
- Process transactions and send billing-related communications
- Respond to your inquiries and support requests
- Improve and personalize the Service and user experience
- Monitor usage patterns for performance optimization
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Generated Essays: We do not store the essays you generate. All content is processed in real-time and is not saved to our servers.
- Account Data: Retained for the duration of your account, plus 30 days after deletion request
- Payment Records: Retained for 7 years as required by tax and financial regulations
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Payment processors, hosting providers, and analytics services that help us operate the Service
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with any merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, encrypted databases, and regular security audits. However, no electronic transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-Out: Opt out of marketing communications at any time
To exercise these rights, contact us at privacy@my-essay.net.
8. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.